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Frequently Asked Questions

Everything you need to know about your personalized children's book.

At a glance

Unique book

Each book is created individually — with AI-generated illustrations and a story written specifically for your child.

Fast creation

You can set up your book in the studio within minutes. Depending on the scope, AI generation then takes a few hours.

No risk

You buy the digital book first and can review it completely before deciding on a printed edition.

General

What is Wundertale?

Wundertale is a platform that lets you create a fully personalized children’s book. Your child becomes the main character in a unique story with individual illustrations created with the help of artificial intelligence.

What ages are the books suitable for?

You can choose between four age groups while creating your book: 0–3 years, 3–6 years, 6–9 years, and 9+ years. The story, language style, and illustrations are adapted to the selected age group.

In which languages can I create a book?

We currently support the following languages: German, English, French, Spanish, Italian, and Turkish.

Creating the book

How does the book creation process work?

The process happens in five simple steps inside our studio:

  • Choose a style: Select an illustration style and the page count (24 pages).
  • Story: Set the title, age group, mood, and language. The AI creates a unique story from it.
  • Characters: Describe the main character and optional supporting characters — name, age, appearance, and personality.
  • Pages: The AI illustrates the pages. Our team checks the quality before you see the result.
  • Finish: Review your book and decide whether you want to download it as a digital book or order it in print.
Can I upload photos of my child?

Yes. You can upload a photo of your child so that the AI-generated illustrations resemble them. You can also upload reference images of stuffed animals, pets, or other objects that should appear in the story.

Important: your original photos are used exclusively to create stylized illustrations and are deleted afterwards. You can find more information in our privacy policy.

What can I customize?

You can influence nearly every aspect of the book:

  • Illustration style: Choose from different artistic styles
  • Mood: From adventurous to funny to dreamy — 19 different moods
  • Characters: Name, age, gender, appearance, personality, and interests of the main and supporting characters
  • Page count: 24 pages
  • Language: 6 languages available
How long does it take until my book is finished?

Setting everything up in the studio takes only a few minutes. AI-driven generation of the story and illustrations then takes a few hours depending on the number of pages. Our team checks the quality before you receive the finished book.

What happens if I do not like a page?

If you are unhappy with a page, you can send us feedback. Our team will make adjustments and revise the affected pages for you.

Digital book & print

What is the difference between the digital and printed book?

The digital book is the first step: you receive your personalized book as a high-quality PDF for download and can read it in our online flipbook reader.

The printed edition (softcover or hardcover) is optional and can be ordered separately after purchasing the digital book. This way you can review the result first before ordering a printed copy.

Why do I need to buy the digital book first?

We deliberately split the process into two steps. This means you do not have to pay a higher amount immediately without knowing what you will receive by mail. With the digital book, you can review every page and request changes if needed before deciding on a printed edition.

What print options are available?

We offer two binding types:

  • Softcover: A light, flexible paperback — ideal for everyday use and taking along.
  • Hardcover: A premium hardbound book with gift-quality feel — perfect as a lasting keepsake.

You can order up to 20 copies per order.

Can I add a dedication to the book?

Yes. When ordering a printed edition, you can add a personal dedication that will appear in the printed book.

Pricing & payment

How much does a Wundertale book cost?

You can find current prices on our pricing page. The price of the printed edition is added on top of the digital book. Exact prices vary depending on the binding type (softcover or hardcover).

Which payment methods are accepted?

You can pay with PayPal, Apple Pay or Google Pay. Payment is processed via PayPal — there you can also pay by credit or debit card without a PayPal account.

Shipping & delivery

How long does shipping of the printed edition take?

After you place an order for a printed edition, your book is professionally printed and shipped to you. The delivery time is 5–7 working days from order confirmation. We will notify you by email as soon as your book ships. If our print partner provides tracking, the tracking number is included in that email.

Do you also ship internationally?

We currently ship printed books within Germany only. For printed books we charge a flat shipping fee of €6.53 per order, or €7.68 per order if it contains at least one hardcover. No shipping costs apply to digital products (digital book, audiobook).

Privacy & photos

What happens to the photos I upload?

Your photos are transmitted to our AI services in order to create stylized illustrations. Once the illustrations are finished, the original photos are deleted both by us and by the AI service — after 7 days at the latest. The finished books contain only the generated illustrations, not your original photos.

Is my data shared with third parties?

Your data is shared only with the services required to create and deliver your book: AI services for generation and our print partner for printed editions. You can find all details in our privacy policy.

Withdrawal & returns

What if I don’t like my book?

Then we’ll make it better — or you get your money back. Your purchase includes free revision rounds: simply flag the pages you don’t like and describe what should change. If your book still doesn’t win you over afterwards, we refund the full price of the digital book. The promise applies until you order your printed copy (which counts as approving your book), at most 14 days after completion. Just write to info@wundertale.shop.

Can I cancel my order?

Digital book: Because your book is created individually, the right of withdrawal expires as soon as creation begins, provided that you expressly agreed to this during checkout.

Printed edition: Because each book is printed according to your personal specifications, it is excluded from returns (custom-made goods pursuant to Section 312g para. 2 no. 1 BGB).

All details can be found in our withdrawal policy.

What if there is a print quality issue?

If your printed book has quality defects (for example missing pages, printing errors, or shipping damage), please contact us. We will review the issue and offer a solution, either a replacement delivery or a refund.

Technology & account

Do I need a customer account?

Yes. A customer account is required to use the studio so that your book project can be stored securely and accessed at any time.

Can I create multiple books?

Absolutely. You can create as many book projects as you like — for different children, different stories, or as gifts.

Which devices can I use the studio on?

The studio works in any modern web browser on desktop, tablet, or smartphone. For the best experience, we recommend using a desktop browser.

How can I view my finished digital book?

You can download your finished book as a PDF and open it on any device. Our online flipbook reader is also available so you can flip through your book directly in the browser.

Still have questions?

We are happy to help. Just send us a message.

Contact us